Maximizing Your Sales with Salesforce.com
- ISBN13: 9781598635621
- Condition: NEW
- Notes: Brand New from Publisher. No Remainder Mark.
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Product Description
With more than 1,000,000 active users, Salesforce.com is the most widely used online CRM application worldwide. Targeted to busy sales professionals, Salesforce.com can be used to manage sales, accounts, contacts, correspondence, activities, and more. If you’re one of these busy sales professionals, you need an easy reference tool to maximize your use of Salesforce.com’s complex feature set. “Maximizing Your Sales with Salesforce.com” is that tool. This book explains, in concise, easy-to-understand language, how to get the most out of this revolutionary software. Topics like creating contacts and accounts, adding opportunities, managing schedules, writing letters, sending e-mails, and more are explored in-depth. This book also covers some administrative tasks geared toward IT professionals looking to set up and configure preferences for their Salesforce.com users. With this quick, to-the-point resource, you won’t just be “up and running” in Salesforce.com; you’ll be an expert!
I’ve been working w/ CRM for many years and I feel that this is the single best book that I could just hand out to users to cut down on training time. Very very well done!!!
p.s., could you write something similar for SugarCRM? Probably not but I figured I’d ask…
Rating: 5 / 5
Product was not what I was expecting. Not helpful if you are srttingup salesforce but very helpful if you are utilizing the program.
Rating: 3 / 5
Ed Kachinski has a unique ability as a practicing CRM consultant to zero in on what is important from an end-user perspective in how to use [...] for maximum effectiveness.
I have read all of his books and always start there first as I know he takes an in depth view.
PF
Rating: 5 / 5
This book is, without question, a must have if you are using SalesForce.com.
The content, the format and writing style are all fantastic.
I wouldn’t change one thing. And there was not one topic or tip that was left out.
An Excellent Purchase. Thank you.
Rating: 5 / 5
Mr Kachinske, along with S Roach, C Gilliland and T Kachinske, have put together another excellent guide on getting the most out of a popular CRM package – in this case salesforce.com. Salesforce.com itself may be all sizzle and no steak, but their book shows you how to get the most out of a product that is long on hype and short on substance. I bought this based on my experience with their MS CRM, BCM and ACT books, and was not disappointed. If you’re turned off or worse, offended, by the hokeyness of the ‘Dummies’ series, you’ll appreciate the serious, no nonsense POV taken by the authors. I recommend the book, though not the product.
Rating: 5 / 5